Appointment Policy
• Please arrive on time and with clean lashes/nails. On very busy days, I will not have time to thoroughly clean your lashes or remove your nails as I work back to back appointments.
• If you arrive to your appointment with nails or lashes done by a different tech I unfortunately will have to reschedule your appointment and you will be charged the full price.
• I do not offer refills or removal of nails/lashes that have been done by a different nail/lash tech.
• Removal of eye makeup will now be an extra €5 charge as I more than likely will run late into my next appointment, which isn’t fair on anyone.
• There will be a 24hr reminder text/email sent to your phone so if you can’t make your appointment please let me know as soon as you can.
• Clients that don’t show up without letting me know prior to their appointment won’t be given an appointment with me in the future.
• Clients that book multiple appointments with me and cancel them without a reason, will be blocked off the booking system and will not be given an appointment with me again.
• I understand things happen so there will be a 10 minute grace period, if you are more than 10 minutes late to your appointment unfortunately it will have to be cancelled and you will be charged the full amount. Please let me know if you will be running a few minutes late.
• In the unlikely event that you are unhappy with the outcome of your treatment you will need to inform me before leaving the salon.
• If there is any issues after the appointment you will need to inform me within 48 hours after your treatment.
• Patch tests for lash extensions are recommended. Patch tests are done by placing a few extensions on to your natural lashes. Although this is not a proper indication that you will not react to a full set of lashes.
No plus ones will be will be allowed to your appointment. There is a waiting area outside for only one person and I cannot have anyone sitting outside for the whole duration of your appointment.